Culture Shock and Language barrier are the root causes of major problem the migrant
workers currently face. The barrier of language and culture increase the risk
of exploitation, violence, and having low bargaining power. The exploitation
reached 1,050 cases (2016-2017) and
violence between 2008-2014 reached 11,343 cases. That data reflects the modern
slavery. Among the three issues mentioned, the domestic migrant workers are the
major victim. The major destination countries of migrant workers are Malaysia
(93,124), Hong Kong (73,917), Taiwan (72,373), and Singapore (18,324) which adopt
English as a Primary Language (EPL) or Second Language (ESL). Therefore, this
paper will address the issue of domestic migrant workers and English Language
barrier among the four biggest destination countries.
are two attempts the government does to fix the status quo, which are diplomacy
and training. The diplomacy is only limited to the application moratorium and
the provision of violence report. However, this diplomacy is not a preventive
action in reducing the on-going exploitation and violence happening out of the
radar. The conventional training so far also lacks in terms of cost-efficiency
(expensive to provide training prototypes), time (the absence of personal
approach for each trainee) and pedagogical technique (the absence of experiential
objectives of this research and development paper are following: a) designing VRIDOM; b) explaining the
concept of VRIDOM in reducing Culture Shock and Language barrier. The method
used in the paper comes from an interview with the key stakeholders and
literature study which relies on international
journals and the statistic of the National Agency for the Protection and
Placement of International Migrant Workers (BNP2TKI).
analyzing the collected data, VRIDOM (Virtual Reality For Freedom) was created.
VRIDOM is a training media app based on Virtual Reality (VR) that can either be
combined with the existing conventional training to apply blended learning or
be used individually. VRIDOM utilizes VR technology using smartphone and VR glass,
like Google Cardboard. VRIDOM works by virtualizing the workplace environment
in a destination country. The visualization is in 3D with 360-degree vision.
The VRIDOM mainly comprised of a variety of interaction with domestic job
scenario and Artificial Intelligence (AI).
are four menus in VRIDOM, namely Needs Analysis, Pre-Test, Virtual World and Feedbacks.
The first time users open the VRIDOM, they will be directed to the Needs
Analysis menu to determine the type of domestic job and country destination.
Country and job choice will configure VRIDOM content, including AI’s English
dialect (Example: Singlish), ethical norms and the myriad of virtual activities.
Then, the user will be directed to the Pre-Test which contains a measurement of
English proficiency starting point and the knowledge about the socio-culture condition in the destination country. The pre-test results will be displayed in
the form of levels starting from level A1 to B2 which indicate the degree of
inputting the Needs Analysis and Pre-Test menus, the users will be directed to
the main menu--Virtual World. Inside Virtual World, the users can get the
exposure of authentic experience of norms and language contextualized from the
destination country environment. The authentic experience can also be derived
from the virtualization of interactive digital prototypes, including but not
limited to: basic medical kits and electronic devices (e.g. automatic wash
machine). In reducing the interaction barrier, VRIDOM provides Voice
recognition to recognize certain speech dialects. The interaction will be more
complex if the users passing the higher level. The levelling process refers to
the Common European Framework of Reference and National Workplace Competencies
navigating the Virtual World of VRIDOM, users can visit the feedback page that
functions to 1) show the “wall of fame” which acts as a public ranking of all users
accomplishments at the regional scope; 2) discover the training progress chart
on daily basis. All data displayed in Feedback menu can be a reference for the
tutor to understand the learning characteristics of each the migrant worker
candidate (CTKI) and provide a specific training approach for the individual.
The set of features VRIDOM provides such as data analytics-based feedback or
voice recognition interaction will create authentic experiential learning to
improve the training effectiveness and eventually reduce culture shock and
language barrier effectively.|